Legal notice

Last updated: June 28, 2026

1. Overview

This website is operated by Centli. Throughout the site, the terms “we”, “us” and “our” refer to Centli. We offer this website, including all information, tools, and grocery or household services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing groceries, household essentials, or provisions from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).

2. Product Inventory, Pricing & Substitutions

Because we operate as a online store, item availability fluctuates rapidly.

We reserve the right to limit the sales of our products or quantities to any person, household, or geographic region.
Prices for all food, laundry, and home goods are subject to change without notice.
Substitutions: If an item goes out of stock before fulfillment, we reserve the right to either refund you for the missing item or contact you to offer a comparable substitute of equal value.

3. Perishable Goods & Consumer Inspection

For food items, regional provisions, and perishable goods:

It is the customer's responsibility to inspect all grocery items immediately upon delivery or pickup.
Centli cannot be held legally liable for the spoilage or degradation of perishable products due to delayed collection by the customer or improper storage after hand-off.

4. Cleaning & Laundry Chemical Handling

Our store offers home care goods, cleaning agents, bar soaps, and laundry products.

By purchasing, you acknowledge that these chemical items must be stored securely, kept away from children, and used strictly according to the manufacturer labels.
We are not liable for property damage, staining, accidental ingestion, or adverse reactions resulting from the misuse or improper storage of these products.

5. Billing and Delivery Address Accuracy

We reserve the right to refuse or cancel any order you place. We may, in our sole discretion, limit quantities purchased per person or per order.

To ensure successful delivery of groceries, you agree to provide current, complete, and accurate shipping address and contact details. We are not responsible for failed deliveries due to incorrect address strings provided at checkout.